Family Connect

WHAT IS FAMILY CONNECT?

Family Connect is our secure family communications platform hosted by our electronic medical records vendor Medtelligent.

Family Connect allows our families a way to securely view latest updates about the community, view the medical records of their family member, and pay their bills. All are part of a secure and HIPAA compliant portal that allows us to have seamless communication between our staff and family members.

Get Secure Updates

Family Connect allows us to provide a secure way to share updates about the community and your family member.

Much like with Facebook or other social media platforms, our communications board will have posts providing updates of current events, resident outing in the community, and the current menu.

It’s a way for us to give families a deeper understanding of our community and gives them more frequent updates than we otherwise could.

  • Secure updates about the community and your family member

  • A resident and community photo gallery

  • Community menus for the season
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Family Connect Functionality

ONLINE BILL PAY

Family Connect also allows us to accept ACH and credit card payments for monthly invoices. By enrolling in Family Connect and electronic payments, you can see all of your historical invoices, view current charges, and pay your monthly bills.

Easily view your family member’s medical records and medications to confirm accuracy.

Family connect is directly integrated with our electronic medical records system, so what you see is what we see.

This feature allows us to ensure all of our medical records are as up-to-date as possible.

OUR FAMILIES SAY

“I am impressed with the friendly staff at the Front Porch. My Dad has been there for over a yr and half. When it was my mom’s birthday, The staff even brought a cupcake into the room for my Mom. I’m grateful to everyone at The Front Porch.”
LORI

“I can not say enough wonderful things about the Front Porch. In the last 2.5 years we have moved in and out of several facilities. By far this was the most pleasant living environment. Always clean, no smells so bright and homey feeling.”

MICHELE
“We moved my mother in law in the Front Porch of Bowden in July 2023. She was loved and cared for by some of the best people that I have come across. She met some wonderful friends and the caregivers are amazing and do a wonderful job.”
RHONDA